Posts

Showing posts with the label customer service

Are you Serious about Customer Service

Is your online company really serious about customer service? When it comes down to it, excellent customer service is pretty much the only way you will convert visitors to customers. You can also increase your ROI and improve online sales with excellent customer service. If you are truly serious about offering quality customer service, you may want to consider customer service software. With customer service software you can reduce customer service costs and increase your conversion rate at the same time. All the while, you will be making your customers happier, which will lead to more sales and an increase in ROI. Customer service software helps small businesses and large businesses alike by offering customer service messenger and support messenger. These offer 24/7 customer service to customers and potential customers. They can also allow you to track customers online and track consumer behavior online as well. Customer service software can offer live chat help and/or animated avatar...

Free Help

Good morning, Entrepreneurs! Support can come in many forms. A lot of people come to me expecting free services because I have helped many people in their journeys to accomplish their goals. However, I now provide "free help" in the form of this blog. A conversation is considered consultation. You get the benefit of about 2 decades of research and trial and error. So, for those of you who are looking to benefit from free business advice, read the blog regularly. You can even search it for what you are looking for. You can also check out the FAQs on nowitsonyou.com . From now on, every inquiry will go through the process that any prospect goes through. Calls will start being handle by my assistant. I have produced results for clients, friends, and family which exceeds $250,000 in the last 3-4 years alone. Sometimes, I help people who do not want to publicize their endeavors. However, I have produced results for a security company; a lab transport company; multiple artists an...

What Does the Consumer Want?

As a company with long – term goals of development you should know what your customer wants. Without it you will hardly manage to build a good service for your clients. So, what are the clients’ present expectations? No matter who is your consumer? Anyway he/she is the highest authority for you, whose opinion is a law for you. One of the best definitions of “a consumer” belongs to Mahatma Gandi, many leading companies owe their primacy to these simple postulates: Consumer is the main person in your office. He does not depend on you. All of us depend on him. He is no hindrance for our work. He is the target of our work. He is a part of our work. We don’t do him a favor serving him. He does us a favor giving us such an opportunity. The trite phrase “Client is always right” – this is the credo of any marketing – oriented company aimed at success. It can’t be otherwise. So, what are the clients’ present expectations? They want to feel secure and relaxed. In everything. A student purchas...